1. Introduction
These Terms and Conditions (“Terms”) govern your access to and use of the Pincoon platform, website, and API services (“Services”). By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree, you must not use our Services.
2. About Pincoon
Pincoon Digital OÜ is a company registered in Estonia, located at Harju maakond, Tallinn, Kesklinna linnaosa, Ahtri tn 12, 15551.
Pincoon provides a B2B digital infrastructure platform that enables businesses, including mobile network operators and digital platforms, to access and distribute digital products such as gift cards, gaming credits, prepaid vouchers, and subscription services via API integration.
3. Eligibility
Our Services are intended for business use only. By using the Services, you represent that:
- You are acting on behalf of a company or legal entity
- You have the authority to bind that entity to these Terms
4. Access to Services
Access to the platform and API may require registration and approval. Pincoon reserves the right to:
- Grant or deny access at its sole discretion
- Suspend or terminate access at any time
You are responsible for maintaining the confidentiality of your access credentials.
5. API Usage
You agree to use the API in compliance with all applicable laws and technical documentation.
You must not:
- Misuse, overload, or disrupt the API
- Attempt unauthorized access
- Reverse engineer or copy the system
Pincoon reserves the right to apply rate limits and restrict usage where necessary.
6. Digital Products
Pincoon provides access to third-party digital products. We do not issue or manufacture these products.
- Product availability may vary
- All digital products are delivered electronically
- All sales are considered final unless otherwise stated
7. Payments and Transactions
Pincoon acts as a technology provider facilitating access to digital products.
Depending on the integration:
- Payments may be processed by partners, operators, or third-party providers
- Pincoon is not responsible for end-user payment failures or disputes
8. No Refund Policy
Due to the nature of digital goods:
- All transactions are generally non-refundable
- Refunds, if any, are subject to the policies of the relevant product provider
9. Intellectual Property
All content, technology, and infrastructure related to Pincoon are the intellectual property of Pincoon Digital OÜ or its licensors.
You may not copy, reproduce, or distribute any part of the Services without prior written consent.
10. Limitation of Liability
To the maximum extent permitted by law, Pincoon shall not be liable for:
- Indirect or consequential damages
- Loss of revenue, data, or business
- Service interruptions or technical issues
Our total liability shall be limited to the amount paid (if any) for the Services.
11. Service Availability
We aim to provide a reliable service but do not guarantee uninterrupted or error-free operation.
Pincoon reserves the right to:
- Modify or discontinue Services
- Perform maintenance without prior notice
12. Termination
Pincoon may suspend or terminate access:
- In case of violation of these Terms
- If misuse or fraudulent activity is detected
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Estonia.
14. Changes to Terms
We may update these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.
15. Contact
For any questions regarding these Terms, please contact:
Email: info@pincoon.com
Company: Pincoon Digital OÜ
Address: Harju maakond, Tallinn, Kesklinna linnaosa, Ahtri tn 12, 15551